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If you are a living individual residing in the United States whose Personal Information may have been impact by the targeted cyberattack on Quatrro Business Support Services, Inc.'s (“Quatrro”) computer systems that occurred in November 2025 (the “Data Incident”), then you may be a Class Member. Excluded from the Settlement Class are: (1) Quatrro and its officers, directors, and related companies; (2) anyone who validly excludes themselves from the Settlement; (3) the Judge in this case, and the Judge’s family and staff; and (4) anyone who perpetrated the Data Incident.

If you are a Settlement Class Member and wish to receive Settlement Benefits then you must submit a Claim Form by February 3, 2027.

Quatrro has agreed to create a Settlement Fund of $2,080,000.00, and to pay for a number of Class benefits, which are explained below. All Class Members are eligible to claim two years of Credit Monitoring Services from CyEx Financial Shield Complete, and one of two Cash Payment options.

Credit Monitoring Services. All Class Members are eligible to claim two (2) years of CyEx Financial Shield Complete. This comprehensive service comes with $1 million of financial fraud insurance, and includes monitoring for:

  • fraud or identity theft

  • unauthorized financial transactions

  • personal information associated with high-risk transactions

If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.

Documented Losses. Class Members who incurred actual, documented out-of-pocket losses due to the Data Incident, can get back up to $3,000.00. The losses must have occurred between November 11, 2025, and February 3, 2027, and you cannot claim a payment for expenses that have already been reimbursed by a third party. This benefit covers out-of- pocket expenses like:

  • losses because of identity theft or fraud

  • fees for credit reports, credit monitoring, or freezing and unfreezing your credit

  • cost to replace your IDs

  • postage to contact banks by mail

You need to submit proof, like bank statements or receipts, to show how much you spent or lost. You can also provide notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof or notes should show that your expenses were because of the Data Incident.

Alternative Cash Payment. Instead of a payment for Documented Losses, you may claim a one-time cash payment. It is expected that a significant amount of money will remain in the Settlement Fund after all costs, fees, and Documented Losses payment have been made. This remaining money will be split equally between everyone who claims an Alternative Cash Payment.

For more information about each of these benefits, please review the Notice, FAQs and the Settlement Agreement.

To start your online claim form, you must login with your LoginID and PIN. You can find your LoginID and PIN on the Notice that was sent to you. If you are unable to locate your ID and PIN, please contact us by emailing info@QuatrroDataSettlement.com. Please request your LoginID and PIN by providing your full name and mailing address.

You may also download a Claim Form here and submit it, along with any supporting documentation, by U.S. mail to:

Quatrro Data Incident Settlement
c/o Claims Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958

The deadline to submit a Claim Form online is February 3, 2027. If you are mailing your Claim Form, it must be mailed with a postmark date no later than February 3, 2027.